Shipping information
At 1 to 1 Plug, Australia's best 1 to 1 reps seller, we're dedicated to getting your new wallets, watches, t-shirts, and hoodies to you quickly and efficiently. This page outlines everything you need to know about our shipping policies, ensuring a smooth experience from Melbourne to your doorstep, or even overseas!
Your shipping questions, answered
We know you're excited to receive your premium 1 to 1 Plug products. Here are the answers to some common questions about our delivery process and what you can expect.
How long will my order take to arrive?
Once you've ordered your fantastic new wallet, hoodie, t-shirt, watch, or other premium accessory from 1 to 1 Plug, you can typically expect it to arrive within 2 weeks. We strive to get your items to you as quickly as possible!
What happens if my order gets lost or damaged?
We understand that unforeseen issues can happen during transit. If your 1 to 1 Plug order gets lost or damaged on its way to you, please contact us immediately. We will ensure you're taken care of by sending a replacement or issuing a full refund.
What about shipping costs? Is there free shipping?
Shipping costs for your 1 to 1 Plug order are calculated based on your location. However, we're happy to offer free shipping on all orders over $200! For those who need their items sooner, express shipping can be arranged at an additional cost.
Do you ship only within Australia, or can overseas customers order too?
While we're proud to be Australia's best 1 to 1 reps seller, we absolutely cater to our overseas customers! You can get your hands on our awesome products, like wallets, watches, t-shirts, and hoodies, no matter where you are.
Ready to get your 1 to 1 reps?
Now that you know all about our shipping, it's time to explore the amazing range of wallets, watches, t-shirts, and hoodies that 1 to 1 Plug has to offer. We're committed to quality and great service, every step of the way.